Hannibal Thrift Store Manager
Location: Hannibal, MO
Reports To: Corps Officer
Job Objective: Oversee operations of the Quincy, IL Thrift Store. Ensure that the following essential duties/responsibilities are accomplished in an efficient and effective manner. Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies and standards.
Job Duties: This job description is not all inclusive. It is intended to identify the essential duties of the position. Other duties, responsibilities and tasks may be assigned at the discretion of management.
Forecast sales and develop business strategy.
Promote store sales.
Solicit donations from major stores.
Maintain good customer relations as is expected by all staff and volunteers.
Assist Business Administrator with budget preparation.
Serve on Thrift Store Committee.
Attend meetings as required and keep personnel informed of policies and directives.
Evaluate individual employee’s contributions and areas needing improvement through formal employee evaluation process.
Adhere to professional standards of practice. Appropriately represent The Salvation Army in the community and be responsible to and be supervised by the Corps Officer.
Maintain confidentiality for all aspects of the store operations.
Make recommendations to Corps Officer & Business Administrator regarding hiring and termination.
Identify work force needs; train new employees and volunteer work force.
Motivate, lead and supervise store staff.
Schedule staff to ensure coverage in stores at all times scheduled to be open. Plan and supervise employees’ daily activities and workloads, including hours of work and monitoring of time cards.
Supervise employees and volunteers in performances of duties to ensure compliance with policies and procedures, including recommending disciplinary actions to CO when necessary.
Ensure conformance to established safety and health standards. Take necessary action to ensure compliance, to include disciplinary action for violators. Report safety hazards and property maintenance needs to the CO.
Schedule truck pick-ups of donated items.
Maintain a high level of cleanliness and orderliness throughout the store.
Bank cash receipts daily. Safeguard cash at all times and be responsible for cash register.
Maintain confidentiality and comply with Safe From Harm guidelines.
Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, volunteers, and supervisors. This includes, but is not limited to such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers and supervisors.
Minimum Qualifications: The information listed below is representative of the minimal requirements for this position.
Education & Certifications: Associate degree or two years of college with 60 plus semester hours completed.
Experience: Three years’ experience in retail sales, with a minimum of one year supervisory management experience. Combination of education and experience will be considered.
Knowledge, Skills & Abilities:
Read, write and communicate in English to be able to perform job requirements.
Ability to successfully interact with a wide variety of people, primarily the retail public.
Must be a team player, a self-starter, a good motivator of others, and perform well with minimal supervision.
Must have a working knowledge of bookkeeping skills and effective oral and written communication skills.
Must be bondable,
Must demonstrate ability to think independently and exercise sound judgment
Maintain a professional attitude and approach to problem solving.
Successfully complete Safe from Harm training as established by The Salvation Army
Valid Driver’s License and insured transportation.
Must pass TSA MVR and background checks.
Physical and Work Environment Requirements: Must be capable of performing the above essential duties. Must be capable of regularly lifting 20 pounds and sometimes up to 40 pounds. Some work will be done in an area with limited temperature control. It will be hot in the summer and cold in the winter. The noise level is moderate.
Office hours will be determined with supervisor, however, an exempt employee is expected to work extended hours as necessary to complete his/her job.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
Realizing The Salvation Army is a member of the Christian church, employees are expected to conduct themselves in a professional manner and project a positive image consistent with the above mission statement. This includes appearance as well as verbal communications and other behaviors. It should be clearly understood that nothing less will be accepted.
How to Apply
Pick up a job application at the Kroc Center, located at 405 Vermont Street. Submit a completed application to:
The Salvation Army RJKCCC
405 Vermont Street
Quincy, IL 62301
Electronic applications may be submitted to firstname.lastname@example.org