Facility Monitor position open

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Job Objective:  Under the direct supervision of the Shelter Manager, this position is expected to comply with and meet The Salvation Army, Federal, State and Local policies and standards. Maintain shelter security.  Perform related duties to maintains control and assist homeless clients in the shelter.  Each monitor is responsible for their shift to include cooking appropriate meals for clients and cleaning duties.

Job Duties:  This job description is not all inclusive.  It is intended to identify the essential duties of the position. Other duties, responsibilities and tasks may be assigned at the discretion of management.
Monitor clients to maintain control and assure safety of clients in building and on grounds.
Enforce resident policies and procedures.
Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures.
Assign beds for lodging, and give out bed linens as needed.
Make shelter journal log entries of incidents during the shift, and read the previous entries at the beginning of the shift.
Record statistics of attendance at house meetings and maintain client roster list.
Make resident bed checks every hour during the night.
Wake clients up as necessary.
Answer phone calls and take/pass messages as necessary.
Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
Perform custodial duties, as directed. Assist with preparing and serving meals, as directed.
Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.)
Maintain confidentiality, proper client boundaries and comply with Safe From Harm guidelines.
Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers and supervisors.  This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers and supervisors.

Minimum Qualifications:  The information listed below is representative of the minimal requirements for this position.

Education & Certifications:  High school or equivalent diploma.

Experience:  One year of experience working in social service agency or three (3) years work experience without a diploma. Higher education in psychology, social work, criminal justice or other related field is a plus.  Must be a team player, a self-starter, and perform well with minimum supervision. Basic computer skills are required.  Good communication skills as well as the ability to work with diverse and challenging personalities are essential.  Able to comply with recipes and safety handling instructions.  Medically qualified to work in food service area.  Must have a valid food handling certificate.  Maintain client confidentiality and treat all persons, both clients and staff, with respect.  Requires high level of confidentiality.  Must be supportive of The Salvation Army’s mission and policies.  Must possess or obtain Adult and Child CPR, First Aid and Blood Borne Pathogens certification within three months of employment.  Complete HMIS training within three months of employment for select shift.
Combination of training and directly related work experience will be considered.

Knowledge, Skills & Abilities:
Must have excellent verbal and written communication skills to communicate and coordinate efforts with Salvation Army personnel, community leaders, community organizations and the general public. Read, write and communicate in English to be able to perform job duties.
Possess customer services skills to include complaint resolution principles, practices, and procedures.
Ability to multi-task and work in a highly demanding environment.
Ability to work with and relate well to people.
Strong commitment to high customer service.
Maintain a professional attitude and approach to problem solving and crisis situations.
Successfully complete Safe from Harm training as established by The Salvation Army.
Appropriate valid drivers’ licenses. Must pass TSA MVR and background checks.

Physical and Work Environment Requirements:  Must be capable of performing the above essential duties.  Capable of frequently lifting 25 pounds and occasionally lifting up to 50 pounds.  Will occasionally move 50 or more pounds using dolly/cart/truck.  Most work will be indoors in a temperature control environment; however, in the kitchen it will get above 80 degrees at times and it will be cold in the walk-in refrigerator/freezer if so equipped. Will be exposure to chemicals, fumes, dirt, odors, waste and dust.

Reasonable accommodation may be made to enable individuals to perform the duties of this job.

Subject to modified/flexible work schedule including weekend, holiday and weekday evening work.

Below is applicable to the hours worked per week for this position:
(AS NEEDED):  This position is ineligible for benefits.  This is an AS NEEDED position that will substitute for regular positions.  It will not have regularly scheduled hours every week or average 20 or more hours per week over a three month period.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Realizing The Salvation Army is a member of the Christian church, employees are expected to conduct themselves in a professional manner and project a positive image consistent with the above mission statement.  This includes appearance as well as verbal communications and other behaviors.  It should be clearly understood that nothing less will be accepted.

Submit a completed Employment Application to:

HR Coordinator
The Salvation Army RJKCCC
405 Vermont Street
Quincy, IL 62301

Electronic applications may be submitted to hr@krocquincy.org

The Salvation Army Opens Facilities as Cooling Centers

The Quincy Salvation Army will open the Kroc Center and Family Services office as cooling centers on days when heat advisories are issued for our area, for those who need to get out of the extreme heat. The Family Services office is located in the new Emergency Shelter and Family Services Center at 501 Broadway in Quincy. It will be open as a cooling center during heat advisories, from 1:00 to 4:00 PM, Monday through Thursday. The Kroc Center, at 405 Vermont, is open as a cooling center during heat advisories from 9:00 AM to 4:00 PM, seven days a week.

Should there be need for emergency housing, The Salvation Army Emergency Shelter can be contacted at 217-222-8655.

The Salvation Army to Build New Thrift Store

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(L to R) Advisory Board Chair, Jo Kirlin; Social Services Committee Chair, Dale Stevenson; Thrift Store Manager, Scott Andrew; Emergency Shelter Manager, Heidi Welty; Thrift Store Committee Chair, Chris Larson.

Quincy, IL – The Salvation Army has purchased property between 4th and 5th Streets on Broadway in preparation for construction of a new Thrift Store. The sale of the property closed on Friday, October 11th, clearing the way for The Salvation Army to begin construction of a new facility, which is being designed by Architechnics, Inc. of Quincy.

Located directly across 5th Street from The Salvation Army John Gardner Stevenson Emergency Shelter & Family Services Center, the new approximately 25,000 square foot Thrift Store facility will feature the ability to accept donations through a covered drive-thru donation center, increased floor space, and a modern storefront design with parking on-site.

“Our intention is to move the operations of our existing store from Maine Street to the new location, and it is important for the public to understand why we are building this new store,” stated Senior Kroc Officer, Major Andrew Miller. “Our Thrift Store directly supports the homeless population, who rely on our Emergency Shelter. In fact, our store may be the only thrift store in the area that uses its proceeds solely for the purpose of funding a shelter. Our existing Thrift Store operations simply must be updated so that we can fulfill this need. “

Major Miller further stated, “This Thrift Store project is very different from the other recent projects we have completed in Quincy including the Kroc Center and the Emergency Shelter & Family Services Center. Those projects were largely funded through major donations and fundraising campaigns before we broke ground. We will be taking out a mortgage in order to initiate this project. That is how strongly we believe in it.”
The construction of the new store will serve to further consolidate The Salvation Army’s operations in Quincy into one central campus with its epicenter at 5th & Broadway, improving efficiency and reducing costs.

Longtime Salvation Army Supporters Honored at Event

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L to R: Advisory Board Chair, Jo Kirlin, Charles “Chuck” Scholz, Marvin Purdy, Senior Kroc Officer, Major Andrew S. Miller

Charles Scholz, Marvin Purdy, & John Hark Receive Distinguished Awards

On Friday, September 20, The Salvation Army recognized two of its most distinguished supporters during the September Advisory Board meeting held in the Meadows Conference Rooms at the Kroc Center.

Mr. Marvin Purdy, retired Quincy Firefighter and longtime Advisory Council member, received a ‘Certificate of Life Membership’ award from Advisory Board Chair, Jo Kirlin and Senior Kroc Officer, Major Andrew S. Miller.

Mr. Charles W. Scholz received a ‘Certificate of Membership Emeritus’ award for his outstanding civil support of The Salvation Army. Mr. Scholz has been involved in many Army functions over the years such as the Christmas Committee , Kroc Steering Committee, and currently, the Advisory Board Council.

John S. Hark, right, chairman of the Hannibal Salvation Army Advisory Council, receives a plaque naming him a Salvation Army member emeritus from Salvation Army Major Andrew Miller.

Hannibal Salvation Army Advisory Council Chairman John Hark was honored Monday, Sept. 30, by receiving the designation of Salvation Army member emeritus. Hark served 41 years for the City of Hannibal and Marion County, Missouri.

The title of Salvation Army member emeritus is awarded to only about four people each year in the 10-state territory including Hannibal.

Major Andrew S. Miller and John Hark, Photo/ Bev Darr / Hannibal Courier Post

 

We’d like to thank all three of these gentlemen for their unwavering support of The Salvation Army and congratulate them on their awards. Together, they have helped make a valuable difference in the lives of individuals in our community.

New Hannibal Location and Family Store

A new location has been opened combining our Hannibal Family Services Center  and a new Hannibal Family Store! The Family Store opened in December of 2011 and the move of the Family Services Center took place in April of 2012. The store is open from 10 a.m. to 5 p.m. Monday through Saturday. The Family Services Center is open from 10 a.m. to 2 p.m. each Tuesday, Wednesday and Thursday.

The location at 302 Broadway in Hannibal replaces the former location on 9th Street.

The same services, including the food pantry, are offered at the new location. People applying for food or other assistance may be individuals or families. Registration is required with a photo ID and food is provided every 90 days. Additional assistance includes rent and utility assistance.

The Family Store is accepting donated items to sell including clothing, household items and toys. Donations may be made at the store. Proceeds from the sale of your donations are used to help fund The Salvation Army’s Emergency Shelter and other family service programs in our area. Large pieces of furniture can also be picked up. To make arrangements for a pickup, please call Scott Andrews at the store, (573) 248-8008.

 

The Hannibal Family Store and Services Center
302 Broadway
Hannibal, Mo
(573) 248-8008

 

The Salvation Army Recognizes Lifetime Volunteer

Charlie Doan

On Monday May 16th, 2011, at the Quincy Salvation Army, Charlie Doan was presented with The Salvation Army’s Central Territory Lifetime Volunteer Award.

This award is only given to an outstanding volunteer who has gone above and beyond the call of duty in providing service to others through The Salvation Army over many years.

The Quincy Salvation Army Kroc Center was privileged to recognize Advisory Board Member, Charlie Doan, as the recipient of the Territorial Lifetime Service Award.  A reception was held in his honor on May 16th.  Divisional Headquarters guests, Major Barbara MacClean, Divisional Secretary for Program, and Sheila R. Davis, Divisional Volunteer Coordinator were on hand to present Charlie with the Award.

Charlie has given 40+ years of volunteer service to The Salvation Army in Quincy.  As Ralph Waldo Emerson said, “The reward of a thing well done is to have done it.” Charlie has always been an ambitious man, who for many years, has supported and given generously to The Salvation Army.  He is also involved with many community organizations and groups that have affected many lives for the better.  In addition to his 40+ years as a Salvation Army advisory board member, he also has life member status.

Charlie has served The Salvation Army in many ways over the years.   He served for many years on the Emergency Disaster Team, helping with disasters both locally and nationally. Throughout the holiday season he has manned kettles and served as the coordinator and head cook for The Salvation Army’s Community Thanksgiving and Christmas Dinners. His many years of faithful service to The Salvation Army are respected and will continue to be appreciated.   Even at the age of 86, Charlie continues to be active, and is the current chair of the Advisory Board Property Committee.

Charlie’s spirit of volunteerism is being carried on by his family, with three generations of Doans currently volunteering for The Salvation Army.